Does the ADA Apply to Your Website? What Small Business Owners Need to Know

Promoted Content.

You already know the Americans with Disabilities Act (ADA) shows up in the physical world. The ramp by the front steps. The wider doorway. The restroom with the grab bars. You handled all of that without thinking of it as a legal project. It was just how you let more people in.

Here is the part that surprises most owners: the same law reaches your website, and the courts have said so for years.

The ADA's text does not mention websites. It became law in 1990, back when almost no business had one. But judges have repeatedly ruled that a business website is an extension of your storefront. If a customer with a disability cannot use your site, it is the same as blocking the front door. The gap between what the law says and how courts actually read it is exactly what catches small businesses flat-footed.

Why Are Small Businesses the Ones Getting Sued?

Small businesses are getting sued over accessibility because they are the softest target, not because they are the worst offenders.

The Read Entire Article