'Calling the plays': How Southwest pulled off spirited surprise for defunct airline's retiring pilot

BALTIMORE (WHTM) -- Chris Jackson, an off-duty Southwest Airlines pilot, didn't mean to ask for anything when he casually mentioned a sad irony to Captain Ted, who was about to pilot Southwest Airlines Flight 1450 from Fort Lauderdale to Baltimore-Washington International Airport. Jackson's dad, Jon Jackson -- a retiring captain in his own right -- [...]